Discover how a customer portal transforms cleaning, grounds care, and facilities services. From real-time transparency and self-service account management to easier payments and job requests, Workvue’s customizable Customer Hub helps you build trust, streamline operations, and strengthen client relationships.
For cleaning, grounds care, and facilities services businesses, recurring contracts and day-to-day operations can often feel invisible to the customer. They know the work is being done, but their only touchpoint is usually an invoice. A customer portal changes that dynamic—turning service delivery into visible value and transforming how you communicate with your clients.
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At Workvue, we’ve built a white-labelled solution called the Customer Hub—your customizable customer portal that can be tailored to your business needs. Here’s how it creates impact:
1. Transparency That Builds Trust
Instead of waiting for email updates, your customers get 24/7 visibility. The dashboard provides a clear snapshot with:
This kind of transparency shows clients exactly what they’re paying for and strengthens long-term relationships.
2. A Self-Service Hub for Account Management
Customers can update their own account details, add or change contacts, and manage job sites without needing to call or email your team. This reduces admin on both sides while keeping information accurate and up to date.
3. Easy Job Requests and Appointments
Through the portal, clients can:
This flexibility helps customers feel in control while streamlining your scheduling process.
4. Simplified Invoicing and Payments
No more chasing payments or sorting through emails. Customers can:
This makes billing transparent and accelerates cash flow for your business.
5. Streamlined Ordering for Consumables
Beyond services, the portal also supports placing orders for consumables, with full order history available for tracking.
6. Centralized Document Sharing
Important documents—such as contracts, compliance reports, or insurance policies—are all stored in one place. No more lost files or repeated requests.
7. Meet the Team Behind the Service
Customers can view the service provider team assigned to their account, reinforcing a personal connection and accountability.
Why This Matters
Your customers may already pay for recurring services—but with a customer portal, they see the value you deliver every day. Instead of only receiving invoices, they gain an ongoing connection with your business through real-time visibility, self-service features, and easy payment options.
The result? Higher trust, stronger retention, faster payments, and a true competitive edge.
At Workvue, our Customer Hub is designed for field service industries in New Zealand and Australia. It’s white-labelled for your business, fully customizable to your needs, and built to make customer experience seamless.
👉 Ready to give your customers a better way to connect with your services? Book a demo with Workvue.
Let's get started. We're here to unify your operations and transform your business into success.